PRIVACY & COOKIE POLICY

We have a short and sweet privacy policy, no complicated jargon, nothing to hide under the words. This privacy policy explains how Red Castle Technology Ltd uses the personal data we collect from you when you contact us or use our website.

Who we are?

Our website address is: https://www.redcastletechnology.com

What personal data we collect and why we collect it?

Personally Identifiable Information (PII) such as Name, email address, phone number, etc. and a history of emails and phone conversations.

You directly provide us with most of the data we collect. We collect data and process data when you:

- Email or phone us.
- Complete the Contact Us page on our website.
- Write to us: Red Castle Technology Ltd. 51 Bracken Road, Sandyford, Dublin, D18 CV48, Ireland

The details provided are stored only to reply to your queries, we do not share this information to third parties or use it to send you promotional messages, unless you explicitly opted in OR when the promotional message is relevant to your original query. Upon which you could ask us to not send you message again and opt out.

How will we use your data?

We collect your data so that we can:

- Process your orders and manage your account.
- Provide you with customer service.
- Email you with special offers on other products and services we think you might like.
- We may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Marketing

We may send you information about our services that we think you might like. You have the right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please contact us.

What are your data protection rights?

We want you to be fully aware of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request us for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete the information you believe is incomplete.

The right to erasure – You have the right to request that us erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that us restrict the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to us processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us via contact form, or email sales@redcastletechnology.com.

First Party Cookies

This site https://www.redcastletechnology.com does not use or require cookie storage to function. We do not collect any personally identifiable data from you.

Third Party Cookies

We use Google Analytics to give us insights on the interaction with our website. E.g. which countries people are visiting our website from, which pages do they visit etc. To obtain these insights, this site uses "ga" and "git" cookies. Google provides an opt-out plug-in for most common website browsers http://tools.google.com/dlpage/gaoptout

You have the right to reject cookies if you want, please refer to the manufacturer manual of your web browser on how to disable the cookies. You can find out more about cookies here: https://www.allaboutcookies.org/